Release v6.0.5

Chat is live for all users! Click here for more details about what’s new! [FIX] - Various tweaks to stability for Team Chat. [FIX] - Fixed an issue that caused some strange-looking things to show up in Recall Reports for some customers. [FIX] - Added status indicators in Team Chat, so you can now see which of your teammates are online, and which aren’t. »

Release v6.0.2

It’s not you, it’s us. No–really. [FIX] - As the new version of Weave does not support Windows XP or Windows Vista, we added that warning in the installer. This was causing some confusion, to say the least. [FIX] - Added additional warning about requiring Administrator rights inside the Windows installer. That will also help with some problems. »

Release v6.0.1

Hey, mistakes happen. This release contains a couple of bug fixes that were introduced in the last update. [FIX] - Fixed an issue that would show up when you were in a text conversation. Any inbound messages wouldn’t show correctly until you went out of, and then back into the conversation. [FIX] - Fix an issue with the red notification bubbles on the home page. They would be grey in color, and not align correctly. »

Release v6.0.0

The following changes are in this release: [NEW] - Weave has a new look! Watch the video below for more information: [NEW] - Team Chat is now available! Watch the video below for more information: [NEW] - Auto Recall Analytics - View how many patients you have contacted with Automated Recall. Results are categorized in 3 categories: Appt. Scheduled, Not Scheduled, and Not Received. »

Release v5.3.91

This is a pretty small update. There are a couple of backend changes to support some upcoming features, and a few stability tweaks. Not much else to report. :) »

Release v5.3.87

The following changes are in this release: [ADD] - Renamed “Reports” on the homescreen to “Analytics”. This was done to better align with additional metrics that will be available in the near future, such as analytics for Recall, which is the first one coming down the figurative pipe. [ADD] - Writebacks can now be enabled, even if your office is not using auto-reminders. [FIX] - Fixed an issue in office hours settings, that would sometimes clear out the office hours (Yikes! »

Release v5.3.85

The following changes are in this release: [FIX] - General stability improvements, and a few behind-the-scenes changes that won’t change the user experience, but will make it more consistent. »

Release v5.3.83

The following changes are in this release: [NEW] - Added a new indicator to the SMS Conversation view, which will show if an error has occurred while trying to send a text message. You can click on this new icon to see a message about why a message wasn’t delivered. [FIX] - Fix issue that kept the Weave window from being brought to the front when needed. »

Release v5.3.80

The following changes are in this release: [NEW] - Added the ability to enable Voicemail Override, which is explained in the following video: [NEW] - For those offices that have started to use the Admin Portal, there is a password reset link that shows up on the login screen, which allows you to reset your own password via the Admin Portal. If you’re not using the Admin Portal yet, call our customer service team to get access! »

Release v5.3.75

You will find the following changes in this release: [NEW] - Added the ability to end a call that is on hold. When you move your mouse over the call bar of a call that is on hold, you will see an ‘End’ button show up on the right-hand side, where the time usually shows. Simply click that button to end the call. [FIX] - There may be some hope for those suffering from the white bars at the top of your Weave window. »